How much is delivery?
It depends. Depending on your location, your order is produced at one of our partner’s fulfillment centers around the world.
For maximum transparency we have implemented a live shipping tracker that updates your shipping costs based on the product selection and also provides you with an estimated time for delivery. You will find your updated shipping costs during check-out.
How long until I get my stuff?
That also depends. In an effort to reduce waste and actually run Jabiru Clothing in a somewhat economically viable way, we are currently producing our products on demand. This means that actual production and delivery times depend on demand and capacity of our production partner. Generally speaking, we aim to get you your purchase within one week of your order if you’re in Europe, or within two weeks if your outside of Europe.
How do I return things?
We want you to be 100% satisfied with your purchase. Therefore we accept returns and exchanges of unwashed (but then please also unworn!) products within 30 days of delivery, with the exception of final sale items. Please check out our returns policy for details and the process.
How should I wash my stuff?
Our products are delivered with washing and care instructions – follow those and you’ll be golden.
Keep in mind that most of our products are produced from 100% organic cotton, so they might shrink in the drier at high temperatures.
Which conservation projects does Jabiru Clothing support?
With each purchase we are supporting a range of hand-picked conservation projects. Find out more about our partners here. You know of a project that deserves support and you think would be a good fit? Please reach out!
Is Jabiru Clothing a non-profit?
Jabiru Clothing is a for-profit brand that supports selected conservation projects. Find out more about our partners here.
What is a Jabiru?
The Jabiru is a large stork native to the Americas, and the only member of the genus Jabiru. That means that African and Australian “Jabiru” are fake Jabiru. Sorry, friends. The Jabiru is the tallest flying bird in its region! The word Jabiru comes from an indigenous Tupí Guaraní language and means swollen neck. It’s a mysterious and wonderful bird – and our spirit animal.
How can I find out more about you?
Check out our blog to learn about what we’re up to – it’s our aggregated Jabiru Stories hub. If you haven’t heard about Jabiru Stories, we are posting fun content on social media platforms on a semi-regular basis. Have a look at our Youtube Channel, for example!
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